Arkansas Attorney General Leslie Rutledge urged the Federal Communications Commission (FCC) to press forward against the scourge of illegal robocalls by moving up the deadline for smaller telephone companies to implement caller ID authentication technology. Attorney General Rutledge, along with Attorney General Josh Stein (NC) and Attorney General Josh Shapiro (PA) lead the bipartisan coalition of 51 attorneys general in submitting comments to the FCC.

“Every person with a phone has been a victim of the scourge of aggravating and illegal robocalls,” Rutledge said.

“For years, we have been promised this new technology to combat these calls, and now Arkansas and Americans are fed up with waiting. It is time for this technology to be fully implemented by all the phone carriers to put an end to robocalls,” she added.

Under the TRACED Act, which became law in 2019, phone companies are required to implement STIR/SHAKEN technology on their networks. This caller ID authentication technology helps ensure that telephone calls are originating from verified numbers, not spoofed sources. Large companies were required to implement the technology by June 2021, and smaller phone companies were given an extension until June 2023.

However, some of the same smaller phone companies that are benefitting from this extension are also responsible for originating or facilitating high volumes of illegal robocalls that spam Americans and lead to financial or personal data loss. Without the STIR/SHAKEN technology in place, these smaller companies are failing to take a necessary step to minimize the continued onslaught of illegally spoofed robocalls that harm residents.

The coalition of attorneys general are asking the FCC to require these companies to implement the STIR/SHAKEN technology as soon as possible and no later than June 30, 2022.

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